7 Qualities Of Good NHS Leaders

The NHS is a massive and complex organisation with many leaders.  Having worked in the service for 15 years before setting up in  business I came across some great leaders.  So what were the 7 best qualities of those leaders? Quality 1:  Right Focus In the NHS there is always a lot of talk about […]

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How To Communicate Effectively In Writing As a Leader

There are many different types of written communication that you might produce.  These include: E-mails. Letters. Reports to a board or senior management meeting. A business plan. A briefing to a group or groups of stakeholders. A press release. A meeting note. Website content…… ……The possibilities are endless.  No matter what you are writing, there […]

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30 Thoughts On Leadership

In any organisation in any sector being a leader is demanding and the NHS is no exception.  There are many stakeholders with different interests and motivations.  Yet in my experience there are some common themes that contribute to the success you achieve.   Here is my top 30 and would love to hear your thoughts […]

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4 Leadership Lessons For The NHS From Keogh Review

The Keogh review published last month highlighted issues in 14 Trusts that had higher than expected mortality.  While the review may well have focused on certain trusts, there were many leadership lessons too.   Lesson 1: Resources Need To Be Used Appropriately   One of the issues highlighted in the review was that the performance […]

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Learning From Other Sectors and Industries

When I worked in the NHS one of the things that you noticed is that people know the sector.  On one hand this is a real asset.  At the same time there is a danger that it can actually be a limiting constraint.   When it comes to recruiting for non clinical roles for example, […]

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Berwick Report From Words To Actions

Listening to the news and the build up to the review carried out by Don Berwick I guess I expected there to be am lot more substance to the report.   The overall sentiment of patients being the central focus is spot on.  Yet as anyone who has ever worked in the NHS knows, it […]

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6 Factors That Contribute To A Successful NHS Organisation

As anyone who has ever worked in the NHS will tell you, it is a tough environment where the demand for services is never known with certainty.   Despite all of this there is often a wide variation between those who consistently deliver and those who struggle.  So what factors in my experience contributes to […]

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