1 NHS Leadership Insights

Leading in the NHS is demanding and challenging.  From the outside looking in it may well look simple. In this leadership insights series, I share the thoughts of those who are currently in or have spent a significant amount of their career in leadership roles in the NHS. This interview is with former NHS CEO […]

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7 Management Behaviours To Avoid

Managers want top perform the best they possibly can.  At the same time it is all too easy to behave in a way that actually hinders rather than helps performance.  So what are 7 behaviours that you want to avoid.   Behaviour 1: Being Indecisive If you take decisions you will get some wrong.  If […]

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5 Strategies For Responding To Setbacks

Even if you are a top performing manager or leader, chances are you will make mistakes from time to time or encounter some setbacks.  The reality is that this just goes with the territory of the manager or leader.  So what strategies can you adopt to respond to setbacks that arise?   1.                  Reflect   […]

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10 Signs of Problems With Morale In An Organisation

Organisations understand that success or performance they achieve depends not just on being productive but also on having high levels of morale.  In many healthcare organisations a great job is done at keeping productivity high.  At the same token morale might be falling through the floor.   So what are 10 warning signs of problems […]

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Money Quality and Performance In The NHS

NHS organisations have a hugely challenging agenda to deal with. On one hand they have a service that is widely used with rising demand.    An ageing population is meaning that the patients who are accessing services often have more complex needs that have to be met.  This puts pressure on meeting targets and providing good […]

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The Role Of The Board In Setting The Tone

In NHS the Board have a difficult and challenging role to fulfil.  They are the group of people who among other things:   Set the strategy Develop the goals Determine priorities Deliver on a complex agenda Manage internal and external relations Inspire, motivate and get the best from people Are accountable for what is and […]

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How To Improve Clinical Engagement

Time after time we hear about organisations in the NHS and healthcare where there is a problem or challenge with clinical engagement.  At the same time every leader in healthcare knows just how important it is to get the varied groups of clinical professionals on board in order to deliver great services and performance consistently. […]

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The Challenges Of Getting Teams To Work Together In The NHS

Ask most people in an organisation if a team of people working together achieve better results than working alone, most will agree that they do.  Despite this team working in large organisations like the NHS is often a struggle. So why is team working such a big challenge in the NHS? High Numbers Of Highly […]

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The Big Leadership Decisions For The NHS

Having gone through several years of year on year increases in funding, the NHS is now facing a period where for the foreseeable future funding in real terms is likely to fall. At the same time there is greater demand for services through a combination of longer life expectancy and people generally being more conscious […]

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Responding To The Francis Report: Getting Back To Basics

The Francis report on Mid Staffordshire NHS Foundation Trust published last week contained close to 300 recommendations.  Since then there has been lots of blogs, articles and discussions about what is needed to move forward. Suggestions have been made that management needs to be enhanced across the whole of the NHS in light of what […]

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