All good leaders and managers understand the importance of teams to the results that they achieve. At the same time even the best teams can have times when things are a struggle and not going as well as they could.
So when a team is struggling, what can you do a leader or manager to get it back on track?
Keep Things In Perspective
Let’s be honest when we are under a lot of pressure it is all too easy to blow things out of proportion and lose the plot. A good leader or manager understands the importance of standing back, keeping calm and keeping things in perspective. Sometimes you just need to be the calm head in the storm.
Ask For Others Insights
Yes you may well have your own ideas why things are not going as well as they could. Your own insights might well be right and there are probably other factors that you might or might not be aware of. Asking others on the team for there thoughts gets them involved in being part of the solution.
Re-assess What Is Critical To Success
Teams are always busy doing things and there is a big difference between doing and focusing on the right things. Everyone can lose sight of what it is that is that contributes to the success of the team when they feel under pressure.
Make One Change At A Time
Leaders and managers can at times have the tendency to try and eat the elephant. By that I mean that they try to change everything all at once. Avoid this and change one thing at a time, measure the impact and then move on from there.
It might be tempting to try and find someone to make a scapegoat for the lack of team performance. While this might see like an attractive option in the short term it has negative long term consequences.
Allow People To Try and Fail
Changing a situation is going to require doing something different. Doing something different necessitates people taking some risk which might or might not work out. People will only take that chance if they are confident that they will get supported if it does not all work out as planned.
Remind People Of The Why
Every team has a purpose or reason why it exists. Those on the team are generally highly committed to what they are trying to achieve in my experience. Reminding people of the purpose can often act as a catalyst when people are feeling a bit down in the dumps and struggling.
The Bottom Line: Sometimes getting a team on track in times of struggle is as much about the attitude and the way the leader or manager tackles it as it is what they specifically do.